Privacy Policy — 3Patti Boos
How We Handle Your Personal Data

01 Introduction

3patti boos ("we", "us" or "our") operates the online gaming and sports betting platform available at 3pattiboos.net and through the 3patti boos mobile app. This Privacy Policy explains how we collect, store, use and protect the personal data of players who register and use our platform.

We take your privacy seriously. Pakistan's online gaming community is growing rapidly and we understand that players need to trust the platforms they use with their personal information and PKR payments. This policy is designed to be clear and direct — not a wall of legal text that nobody reads.

By registering an account or using the 3patti boos platform, you confirm that you have read and understood this Privacy Policy. If you disagree with how we handle data, please do not register or use the platform.

02 What We Collect

We collect personal data in two ways — information you provide directly when using the platform, and information that is generated automatically through your interactions with our systems.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification).
• Contact details — mobile number and email address.
• Residential address (required for identity verification).
• Copies of identity documents when requested for KYC verification (such as CNIC).
• Payment details submitted when making PKR deposits or requesting withdrawals.
• Communications you send to our support team via live chat or email.

Information collected automatically:

• Device information — device type, operating system version and screen resolution.
• IP address and approximate geographic location derived from it.
• Browser type and version.
• Session data — pages visited, time spent, bets placed, games played and features used.
• Login timestamps and session duration.
• Cookie and similar tracking data (described in the Cookies section below).

We do not collect sensitive personal data such as ethnicity, religion or health information. We do not require a national tax number or any financial document beyond what is needed for identity and payment verification.

03 How We Use Your Data

Your personal data is used for specific, legitimate purposes directly related to running your account and delivering the 3patti boos platform experience. Here is a breakdown of the main purposes:

We may also use your contact details to send you account-related notifications, important security alerts or information about new features and promotions. You can opt out of promotional communications at any time through your account settings.

04 Payment Data

When you make a PKR deposit or request a withdrawal on 3patti boos, you will provide payment details depending on the method you choose. This may include your JazzCash mobile number, Easypaisa account details, Raast ID, bank account number or debit/credit card information.

Payment data is handled with the highest level of care. Specifically:

• Card numbers are never stored in full on our systems. We retain only the last four digits for reference purposes.
• JazzCash and Easypaisa mobile numbers are stored only for the duration needed to process and confirm a transaction.
• Bank account details submitted for withdrawal are encrypted and stored only while the withdrawal request is active.
• All payment processing is conducted over encrypted connections. No payment data is transmitted in plain text.
• We do not share your payment details with any third party except the payment processor handling your specific transaction.

If you believe there has been an unauthorised transaction on your 3patti boos account, please contact our support team immediately through the live chat on the platform. We will investigate and, where appropriate, freeze the account to prevent further activity while the situation is reviewed.

05 Sharing Your Data

We do not sell, rent or trade your personal data to any third party. There are, however, a small number of specific situations in which your data may be shared with external parties, and we want to be transparent about each of them.

• Payment processors: When you make a PKR deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant payment processor receives the transaction data necessary to complete the payment. They operate under their own privacy policies and security standards.
• Identity verification providers: If we use a third-party KYC service to verify your identity documents, that provider will receive the documents you submit. They are contractually bound to handle your data securely and not to use it for any other purpose.
• Analytics providers: We may use analytics tools to understand how players interact with the platform. Any data shared for this purpose is anonymised and cannot be used to identify you personally.
• Legal and regulatory requirements: If we are required by law to disclose information — for example, in connection with an investigation into fraud, money laundering or other illegal activity — we will comply with that legal obligation. We will not voluntarily share your data with any government body beyond what is legally required.

All third-party service providers we work with are required to maintain appropriate data security standards. We do not allow them to use your data for their own marketing or commercial purposes.

06 Cookies & Tracking

3patti boos uses cookies and similar technologies to make the platform work properly and to improve your experience over time. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session, remember your language and display preferences, and ensure that your account balance and bet history load correctly. You cannot opt out of essential cookies without breaking core platform functions.
• Analytics cookies: We use anonymised session data to understand which pages are most visited, where players encounter problems and how the platform can be improved. This data does not identify you personally.
• Security cookies: Certain cookies help us detect suspicious login attempts, unusual betting patterns and potential account fraud. These are essential for protecting your account.

We do not use third-party advertising cookies or allow ad networks to place tracking cookies on the 3patti boos platform. You will not be tracked across other websites as a result of visiting 3patti boos.

Most browsers allow you to manage, block or delete cookies through the browser settings menu. If you disable essential cookies, some features of the platform may not work as expected. On mobile devices, you can manage cookie settings through your browser app's privacy settings.

07 Mobile App Data

The 3patti boos mobile app collects a similar set of data to the website, with a few additional points specific to mobile devices that are worth being aware of.

• Device permissions: The app may request access to your device's camera — specifically to allow you to upload identity documents for KYC verification. The app does not access your camera for any other purpose and does not store images beyond the upload process.
• Push notifications: If you grant permission, the app will send you push notifications about account activity, deposit confirmations, withdrawal status updates and selected promotional offers such as PSL betting bonuses. You can turn off push notifications at any time through your device's notification settings.
• Device identifiers: The app collects a device identifier to help us link your session to your account, detect fraud and prevent multiple accounts being operated from the same device.
• Offline data: The app does not store sensitive personal or payment data locally on your device. Your account data is held securely on our servers.

The 3patti boos app is available as a direct download from the App page. We recommend downloading only from the official link on this website to ensure you are installing the genuine, secure version of the app.

08 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data:

• Account registration data (name, email, mobile number) is retained for the lifetime of your account plus a minimum of five years after closure to meet record-keeping requirements.
• Transaction records including PKR deposits, withdrawals and betting history are retained for a minimum of five years for financial record and audit purposes.
• KYC documents such as CNIC copies are retained for as long as required to meet verification obligations, and no longer.
• Customer support correspondence is retained for three years from the date of the interaction.
• Session and analytics data is retained in anonymised form for up to two years for platform improvement purposes.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you close your account voluntarily, we will begin the deletion process for non-essential data within 90 days of account closure.

09 Security Measures

We invest in technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage for sensitive personal and financial data on our servers.
• Access controls that restrict which staff members can view personal data, based on their role and need.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication available for player accounts to add an extra layer of login security.
• Automated fraud detection systems that flag unusual account activity, including suspicious login locations and betting patterns inconsistent with your history.

Despite these measures, no online system can guarantee absolute security. In the unlikely event of a data breach that puts your personal data at risk, we will notify affected players as quickly as possible and take immediate steps to contain the breach and prevent further exposure.

10 Your Rights

As a player on 3patti boos, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team through the live chat or at the support email address listed at the bottom of this page.

• Right to access: You can request a summary of the personal data we hold about you, including how it is being used.
• Right to correction: If any of the personal data we hold is inaccurate or out of date, you can request that we correct it. Basic details like your email address and mobile number can be updated directly from your account settings.
• Right to deletion: You can request deletion of your personal data. Note that certain data must be retained for legal and financial record-keeping purposes, so not all data can be deleted on request. We will inform you clearly of what can and cannot be deleted.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to opt out of marketing: You can opt out of promotional communications — including bonus offers and PSL betting promotions — at any time through your account settings or by contacting support.

We will respond to data rights requests within 30 days. Complex requests may take slightly longer, in which case we will notify you of the expected timeline.

11 Minors & Age Policy

3patti boos is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm that they are 18 years of age or older, and we conduct age verification checks as part of the onboarding process.

If we discover at any point that a player is under 18 — whether through a verification check, a third-party report or any other means — the account will be closed immediately, any deposits will be returned and all winnings will be forfeited. Any personal data collected from the minor will be deleted promptly.

If you believe a minor in your household may have accessed or registered on this platform, please contact our support team immediately. We also encourage parents and guardians to use device-level parental controls to restrict access to online gaming platforms.

12 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or updates to applicable data protection standards. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.

When we make significant changes to this policy — for example, changes that affect how your data is used or shared — we will notify registered players through the platform's notification system or by email. For minor or clarifying changes, the updated policy will simply be posted on this page.

We recommend checking this page periodically, particularly if you are a regular player. Your continued use of 3patti boos after an update has been posted constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have a question about this Privacy Policy, want to exercise a data right or need to report a privacy concern, our support team is available 24/7 through the live chat on the 3patti boos platform.

For formal data requests or written privacy enquiries, you can also reach us by email. We aim to respond to all privacy-related queries within two business days and to fulfil data access or deletion requests within 30 days.

You can also visit our FAQ page for answers to common account and privacy questions, or our Terms and Conditions for the full platform rules.